**UPDATE**: I sent an email to Glennz.com, thanking them for being awesome. At the bottom of this post, you’ll find their response.
It’s a rare thing to come across a company with exemplary customer relations. Oh sure, sites like The Consumerist help to keep businesses in check, but quite often those businesses pegged as unscrupulous or negligent undertake damage control to manage their reps rather than proactively serving their customers. It’s a sorry state of consumerism, but a reality many of us have come to accept.
Sweet shit, it sure doesn’t have to be this way. And today, when I got home from work I was confronted with a new reality: not every business is a bag of douche. Read the rest of this entry »
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